隐私政策
我们如何收集、使用并保护你的个人数据
GDPR Compliant
Your Rights Protected
1 Introduction
Conscious Innovation Lab OÜ（”我们”）承诺保护你的个人数据，并
respecting your privacy. This 隐私政策 outlines how we collect, use, and protect your personal
data in compliance with the General Data Protection Regulation (GDPR).
数据控制者
Conscious Innovation Lab OÜ
Tööstuse tn 48, 10416 Tallinn, Estonia
邮箱: info@mypalmleaf.com
Data Protection Officer (DPO): Marilis Puusepp
邮箱: info@mypalmleaf.com
2 Data We Collect
We collect the following personal data to provide our services:
| Data Type | Purpose |
|---|---|
| 姓名 | Order fulfillment & communication |
| Billing address | Invoice & legal compliance |
| 邮箱 address | Order confirmation, service updates |
| Phone number | 服务 coordination |
| Payment details | Secure payment processing |
| Thumbprint | 定位你独一无二的棕榈叶 |
| Gender & country of birth | 定位你独一无二的棕榈叶 |
| 会话录制（音频/视频） | 服务质量审查及人工智能辅助质量分析 |
3 Purpose of Data Processing
We process your personal data for the following purposes:
- Order Fulfillment: To process and deliver orders made via our website.
- 寻找你的棕榈叶： 收集指印、性别与出生国家
solely to locate your specific palm leaf. - Newsletters: To send newsletters and updates — only with your explicit consent.
- Analytics and 网站 Improvement: To improve the website and user experience
using tools like Google Analytics and Facebook Pixel. - Legal Compliance: To comply with applicable tax and financial regulations.
- 会话质量监控: 用于审查和提升棕榈叶解读会话的质量。录制内容可能使用人工智能辅助工具进行分析，以评估我们团队成员的服务交付情况。
4 Legal Basis for Processing
We process your data based on the following legal grounds:
- Consent: For newsletters and any marketing communications.
- Contractual Necessity: 用于接收新闻通讯、营销通讯，以及对棕榈叶解读会话进行录制和人工智能辅助质量分析。
- Legitimate Interests: To analyze website performance and ensure its
functionality. - Legal Obligations: 为遵守税务报告及其他法律
requirements.
5 Third-Party 服务s
We use third-party service providers to process your data securely and efficiently. Each of these providers complies with GDPR and ensures data protection through appropriate safeguards.
| 分类 | 服务 Providers |
|---|---|
| Hosting Providers | AWS, Google Cloud, monday.com |
| 邮箱 营销 | Mailchimp |
| Payment Processors | PayPal, Stripe |
| Analytics & Tracking | Google Analytics, Facebook Pixel |
6 国际数据传输
To locate your palm leaf, we transfer personal data (thumbprint, gender, country of birth) — without 你的名字 —— 送到我们在印度的合作解读师。
这些传输根据欧洲所定义的标准合同条款（SCC）进行
委员会，以确保所有跨境传输都达到充分的数据保护水平。
7 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience:
- Google Analytics: For analyzing website traffic and user behavior.
- Facebook Pixel: For personalized marketing and tracking conversions.
You can manage cookie preferences through our cookie consent banner or adjust settings in your browser at any time.
8 数据保留
We retain personal data only as long as necessary for the purposes for which it was collected:
| Data Type | Retention Period |
|---|---|
| General customer data (name, email, billing address) | 6 years |
| Thumbprints (used for locating palm leaves) | 总章解读后 4 周 |
| 会话录制（音频/视频） | 自会话日期起最长12个月 |
一旦不再需要用于上述目的，数据将被删除或匿名化。
9 Your Rights Under the GDPR
作为 GDPR 下的数据主体，你对自己的个人数据享有以下权利。为
exercise any of these rights, please contact us at info@mypalmleaf.com.
purposes.
10 Automated Decision-Making and Profiling
我们使用人工智能辅助工具对会话录制内容进行分析，目的在于评估和提升我们的服务交付质量。此类分析有助于我们的团队评估会话质量，但不会产生对您作为客户具有法律效力或类似重大影响的自动化决策。所有影响您的决策均由具备适当监督机制的人员作出。
11 Data Security
We take appropriate organisational and technical measures to handle your personal data securely.
个人数据的访问仅限于经授权的人员，我们仅在以下情形与他人分享你的数据
exclusively with trusted third-party providers who are contractually bound to protect it.
We continuously review and improve our security practices to ensure your data is handled with the
care it deserves. If you have any concerns about the security of your data, please contact us at info@mypalmleaf.com.
12 Updates to This 隐私政策
We may update this 隐私政策 from time to time to reflect changes in legal or operational
requirements. Any updates will be posted on this page, and where appropriate, we will notify you
directly.
We encourage you to review this page periodically to stay informed about how we are protecting your
information.
Conscious Innovation Lab OÜ
Tööstuse tn 48, 10416 Tallinn, Estonia
邮箱: info@mypalmleaf.com
DPO: Marilis Puusepp — info@mypalmleaf.com